Quote lawful timings
Hours rules are a ceiling, not a target.
Why the delivery time was never possible
Because the distance needed more driving hours than a driver is lawfully allowed.
How we work
Quote the journey that can actually happen
Drivers' hours rules exist because tired drivers kill people, and they set a hard ceiling on what any vehicle can do in a day. A haulier who accepts a job that only works if the driver runs over has not won the work — they have moved a risk onto the driver and onto everyone else on the road.
So the honest answer is sometimes no. Working out the lawful journey from the collection point before quoting takes a few minutes and occasionally loses the job, which is the correct outcome when the alternative is a tachograph infringement and a vehicle that should have stopped.
The other thing worth stating early is insurance. Goods in transit cover has a limit per consignment, and customers routinely assume their load is covered for its full value. Telling them the figure before carriage rather than after a claim is the difference between a business relationship and a dispute.
Our principles
Three beliefs behind the method
State the cover limit
Before carriage, not after a claim.
Maintain the vehicles
Documented inspections, as the licence requires.
Need a price?
Send the details for a free written quote, with realistic timings.